One place to manage your home.
Report issues, make payments, access documents, and stay informed—all through a single, secure portal designed for residents and tenants.
Features
Everything you need in one place
Maintenance Requests
Report issues directly through the portal. Upload photos, describe the problem, and track progress from submission to resolution.
- Photo and document uploads
- Real-time status tracking
- Contractor appointment scheduling
- Completion confirmation
Payments & Statements
View your service charge account, check balances, and make secure payments online. Download statements anytime.
- Secure online payments
- Direct debit setup
- Full transaction history
- Downloadable statements
Documents & Information
Access building documents, certificates, meeting minutes, and important information—all in one place.
- Building information pack
- Insurance certificates
- AGM minutes and accounts
- House rules and policies
Updates & Announcements
Stay informed with real-time notifications about building works, planned maintenance, and community updates.
- Push notifications
- Email alerts
- Planned works calendar
- Emergency announcements
Security & Accessibility
Secure, private, and always available
Your data security is our priority. The portal uses industry-standard encryption, multi-factor authentication options, and is fully GDPR compliant. Access your account 24/7 from any device.
Secure by Design
Bank-grade encryption protects all data in transit and at rest.
24/7 Access
Access your account and building information whenever you need it.
Security features
- 1256-bit SSL encryption
- 2Multi-factor authentication ready
- 3GDPR compliant data handling
- 4Regular security audits
- 5UK-based data centres
Ready to access your portal?
If your building is managed by Praesidius, you can register for portal access today.