Praesidius | Property Management

1. Who we are

Praesidius Limited ("Praesidius", "we", "us", "our") is a property management company registered in England and Wales. We are the data controller for personal data collected through this website and our portals. Our registered address and ICO registration number are available at /credentials or on request.

2. What data we collect

We collect personal data you provide when you use our website or portals, including: name, email address, telephone number, property address, correspondence with us, and financial information required to manage your account. We also collect data automatically, including IP address, browser type, and pages visited.

3. How we use your data

We process your data to: provide property management services under our contract with you; communicate about your property, account and maintenance requests; comply with legal obligations; and improve our services. We do not sell your data to third parties.

4. Legal basis

We rely on the following legal bases: performance of a contract (to provide management services), legal obligation (to comply with leasehold legislation and building safety law), and legitimate interests (to operate and improve our services). Where consent is required, we will ask for it explicitly.

5. Data sharing

We share data with: contractors and service providers acting on our behalf; professional advisers (solicitors, accountants); regulatory bodies when required; and successor management companies or landlords where relevant. All processors are required to process data lawfully and securely.

6. Data retention

We retain your data for as long as we manage your property or for the period required by law, typically 6 years after the end of the management relationship for accounting and legal reasons.

7. Your rights

You have the right to: access your personal data; rectify inaccurate data; erase data in certain circumstances; restrict processing; data portability; and object to processing. To exercise any of these rights, contact privacy@praesidius.co.uk.

8. Cookies

We use cookies on this website. For details of the cookies we use and how to manage them, see our Cookie Policy.

9. Privacy contact

For privacy enquiries, contact our privacy team at privacy@praesidius.co.uk or write to us at our registered address (available on request). You may also lodge a complaint with the Information Commissioner's Office at ico.org.uk.

Privacy Policy