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Access guides, policies, and information packs. All documents include version numbers and publication dates for reference.

Service Charge Documents

Last updated: January 2026

Understanding Your Service Charge

PDF245 KBJanuary 2026v2.1

Service Charge Budget Template

PDF180 KBJanuary 2026v1.3

Year-End Reconciliation Guide

PDF312 KBDecember 2025v1.0

Building Safety & Compliance

Last updated: February 2026

Fire Safety Information Pack

PDF520 KBFebruary 2026v3.0

Building Safety Act Summary

PDF290 KBJanuary 2026v2.0

Asbestos Management Plan Template

PDF410 KBNovember 2025v1.2

Electrical Safety Standards Guide

PDF185 KBOctober 2025v1.1

Resident Guides

Last updated: January 2026

Welcome Pack — New Residents

PDF680 KBJanuary 2026v4.0

Reporting a Repair

PDF95 KBDecember 2025v2.1

Communal Area Guidelines

PDF150 KBNovember 2025v1.5

Parking Regulations

PDF120 KBSeptember 2025v1.0

Leaseholder Information

Last updated: January 2026

Leaseholder Rights & Responsibilities

PDF380 KBJanuary 2026v2.2

Section 20 Consultation Guide

PDF445 KBDecember 2025v1.4

Alterations & Consent Process

PDF210 KBOctober 2025v1.1

Policies & Procedures

Last updated: February 2026

Complaints Handling Procedure

PDF165 KBFebruary 2026v3.1

Data Protection Policy

PDF290 KBJanuary 2026v2.0

Anti-Social Behaviour Policy

PDF225 KBNovember 2025v1.3

Debt Recovery Procedure

PDF175 KBSeptember 2025v1.0

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