Services
Major Works & Projects
Large-scale refurbishment and capital projects delivered with full transparency, multiple estimates, and clear resident communication throughout.
What We Deliver
Key outcomes
Professional project management from specification to completion
Full Section 20 consultation compliance with clear documentation
Competitive tendering with multiple estimates for informed decision-making
Scope of Work
Detailed service checklist
Project Planning
- Building condition surveys
- Long-term maintenance planning
- Scope definition and specification
- Budget estimation and reserves analysis
- Timeline development
Consultation Process
- Section 20 Notice of Intention
- Leaseholder nomination invitations
- Statement of Estimates preparation
- Observation period management
- Response documentation and tracking
Procurement
- Contractor pre-qualification
- Tender documentation
- Site visits and briefings
- Bid evaluation and comparison
- Contract negotiation
Project Delivery
- Site supervision and monitoring
- Progress reporting
- Variation management
- Quality control inspections
- Practical completion certification
Financial Management
- Payment schedules and certification
- Retention management
- Final account reconciliation
- Defects liability period tracking
- Reserve fund planning
Communication
- Regular resident updates
- Meeting facilitation
- Query handling and responses
- Complaint resolution
- Post-completion feedback
How We Run It
Operating model
Assessment
Building survey, scope definition, and budget planning with reserve fund analysis.
Consultation
Full Section 20 compliance with clear notices, estimates, and leaseholder engagement.
Procurement
Competitive tendering with multiple estimates and transparent evaluation.
Delivery
Professional project management with regular reporting and quality assurance.
Reporting Cadence
Weekly progress reports during active works
During major works, you receive weekly progress reports covering work completed, upcoming activities, any issues encountered, and financial tracking against budget. Monthly reports continue outside of active project phases for long-term planning.
Technology
Portal workflows and systems
Project Portal
Dedicated project area with timeline, documents, and progress photos accessible to all stakeholders.
Consultation Tracking
Digital management of Section 20 notices, responses, and observation tracking.
Document Repository
All specifications, tenders, contracts, and certificates stored and accessible.
Financial Dashboard
Real-time budget tracking with cost breakdowns and forecast reporting.
Communication Log
Complete audit trail of all resident communications and responses.
Quality Assurance
Digital snagging lists and inspection reports with photo evidence.
Compliance & Governance
Controls and audit trail
All decisions, approvals, and expenditure are documented with a full audit trail accessible in the client portal. Statutory obligations are tracked by our compliance dashboard with automated alerts on certificate expiry.
FAQs
Common questions
Request a tailored proposal.
We respond within 48 hours with a proposal aligned to your portfolio type and size.